Principles of Operations

IPA has three fundamental and integrated operating principles:

• Commitment to product excellence
• Stability of employment
• Social and ethical responsibility to our customers and our community

These principles are given substance by the following statements:

• We will undertake only sustainable, high-quality growth; there will be no growth for growth's sake.
• We will maintain an excellent staff through diversity and good benefits.
• We recognize and accept that we have responsibilities to our community and to those in our community who are less fortunate.
• We will act as an honest broker of information among our customers and their industries.
• We will protect confidentiality while disseminating improvements that will benefit our customers.
• We will provide opportunities for personal and professional growth in an atmosphere that stresses teamwork and cooperation over internal competition.