Case Study

Improving a Metro Rail (Subway) Capital Program Delivery System

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  4. Improving a metro rail subway capital program delivery system

The Challenge

A South American metro rail organization manages a project portfolio of about 50 capital projects totaling close to US$5 billion. Although it had developed some home-grown work processes over the years, the client realized that it lacked a robust approach to managing investments and sought a comparative analysis of its approach with international project management Best Practices.

The Solution

IPA worked with the client to first diagnose the gaps in the current capital delivery process to identify what improvements were required. This involved a detailed evaluation of the work processes, governance/gatekeeping, and organizational structure. Then IPA formed both the solutions and the change management plan for implementation.

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